Training Services
Management & Personal Development Courses
Forge Fach has teamed up with A(ttitude).R(ecognition).M(anagement).S(olutions)
Training to deliver a range of Management and Personal
Development Courses.
ARMS are a training company based in Wales which specialise in conflict management training. Together our objective is to provide practical effective training in managing conflict in order to create a safer, more relaxed environment in the workplaces of Swansea and the surrounding districts.
The courses can be tailored to the needs of all
types of organisations, from small to medium sized enterprises
(SME's) to large corporate companies. Course fees are just £39.99 per person, which includes all course materials, certificates and refreshments.
The portfolio is extensive and consists of the following:
- Active Listening
- Effective Questioning
- Assertiveness
- Decision Making
- Learning
- Negotiating
- Understanding Violence
- Triggers & Inhibitors
- Transactional Analysis
- Organisational Ergonomics
- Health & Safety at Work Act
- Laws Relating to Self-Defence
- Personal Safety
- Networking
- Working with People with Special Needs
- Responses to Physical Contact
- Physical Interventions
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- Restraint
- Post-Incident Management
- Time Management
- Leadership Skills
- Key Working
- Managing Stress
- Effective Interviewing
- Team Development
- Team Building
- Blocks to Communication
- Non-Verbal Communication
- Telephone Conflict
- Fight & Flight
- Working with Young People
- Working with the Elderly
- Working with People with Challenging Behaviour
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For further course information and a booking form,
email the centre at enquiries@forgefach.org.uk or call 01792 845566
Alternatively call Geoff Mock at ARMS Training
01269 820032/Mob 07779 156038.
or visit ARMS at www.armstraining.co.uk
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